What are the system requirements for using TradTunes.com?
Most computers manufactured in the last three few years will meet the minimum system requirements. If you have an older computer, here is what you need:
• A processor of 233 MHz or faster (most computers meet this requirement).
• At least 64MB of RAM.
• An internet connection.
• A sound card.
• Speakers or headphones (if you want to play music on your computer).
If you are not sure not sure about your computer, please review your system documentation to identify how to display your computer's system profile, including processor speed, RAM and other information.
A fast processor and a high speed internet connection will maximize the responsiveness of TradTunes to your computer.
Is TradTunes compatible with all computer makes, including Apple?
Yes.
What are the music file formats available on TradTunes?
Music downloads that you purchase from Tradtunes.com are MP3 and Windows Media Audio (WMA) files. The type of music file available is determined by the record company of the artist.
Sample music downloads that are available on TradTunes are 30 seconds long. These are made available solely to provide a brief preview of the track.
What are the differences between music file formats available on TradTunes?
The MP3 format is playable on virtually all computers and digital music players allowing MP3 playback, including Apple's IPOD.
The WMA format is playable only on computers and digital music players allowing the WMA format. This does not include Apple's IPOD. This format allows record companies to protect their music by using Digital Rights Management (DRM) encryption, limiting the number of times that the music can be copied.
Please remember that is illegal to share music files purchased under copyright. Abuse of this law means that the artists, labels and music industry do not receive compensation for the work they have produced, and this may impact on their ability to continue to produce music in the future.
What version of Windows Media Player do I need to play WMA files?
You require Windows Media 7 or above to play WMA tracks purchased from TradTunes.
Do I need a high-speed Internet connection to use the TradTunes site and download music?
No – the site is usable using dial up access, however a high-speed Internet connection will maximize speed of access to the site.
How do I purchase and download music?
Follow the instructions on each page to select either the album or the tracks that you wish to purchase. These are placed in a shopping cart to enable you to continue to browse the shop and select other music files.
Once you have completed your selection, you will be passed to the Worldpay secure internet payments processing system, where you will be able to pay for your music files.
There are two methods of payment:
• You can pay directly for the music that you have selected.
• You can purchase credits to enable you to make multiple purchases over a period of time.
Once this has been completed, your music files will be delivered to you.
Is there a minimum purchase value?
Yes. Because internet based financial transaction costs are very expensive, minimum purchase values are £7.99 and USD 9.99. This is caused by the checks made to ensure that there is no fraudulent use of credit or debit cards.
How does the purchase credits system work?
The purchase credits system operates like a banking system. You purchase credits in £10 blocks. You can offset the value of the purchases that you buy against the credits that you have assigned to you.
There are a number of advantages of using credits:
• It allows you to buy individual tracks whenever you like, as there is no minimum purchase value when using credits.
• It allows you to take advantage of special offers that TradTunes offers.
In order to use credits, you have to register as a user of the site – please see the Registration page for further information.
How long does it take to download a song?
To download an average song (4-6 MB), it takes:
• Broadband, using T1, DSL, ISDN or a cable modem – under 1 minute.
• Dial up access using a 56Kbps ,modem – 15-20 minutes.
The actual download time will vary, depending on the length of the song, your system configuration, site traffic and network traffic.
How does the batch download option work?
The batch download option allows you to download up to six tracks at a time. You will need a piece of software to unzip the file, such as Winzip or Stuffit Expander. For a free, easy to use unzipper for PC try zipgenius.
How much hard drive disk space do I need?
Each song you download will occupy 4 to 6 MB of disk space. This is a small amount in the context of modern computers, which are supplied with a hard disk generally greater than 20GB.
Your disk space requirements depend on the number of songs you want to add to your music library.
How do I transfer the music files from my computer to a digital music player?
Please see the instructions provided with your digital music player to explain how this is undertaken.
• For MP3 files, you will be able to transfer them to an MP3 player, including an IPOD.
• For WMA files, you will be able to transfer them to WMA compatible digital music players. This does not include the IPOD.
Many digital music players play both MP3 and WMA files.
Can I transfer TradTunes music downloads from my computer to another computer?
Yes.
WMA files:
You may back up your music to two additional computers. To back up music, you will need to make copies of both the song files and license files and transfer these to the new computer.
1. Copy and transfer song files
Copy song file(s) and transfer the to a designated music folder on another computer via email, on CD, direct data link or through a shared network.
2. Back up license files
Go to the Tools menu on Windows Media Player and click on License Management.
Choose the location to store the license backup files.
Click the "Back Up Now" button to save all your license files to this location.
3. View license files
License files are hidden by default until you change your folder viewing options. You must show hidden license files in order to transfer them to another computer.
Open the file where you placed your license backup files.
Go to the Tools menu and click Folder Options.
Select the View tab and click "Show hidden files and folders."
Click "OK."
4. Transfer licenses to a different computer
Copy your license backup files which are named drmv1key.bak, drmv1lic.bak, drmv2key.bak and drmv2lic.bak.
Transfer all license files to a designated music folder on the additional computer via email, on CD, direct data cable or through a shared network.
5. Restore licenses
You must restore the licenses on the new computer before you can play the songs.
Go to the Tools menu on Windows Media Player and click on “License Management”.
Point to the location where you saved the license files on the new computer.
Click "Restore Now" to allow Windows Media Player to access the licenses on the new computer.
Open the song to play it.
6. Additional information
Please refer to the instructions in the Windows Media Player help system for backing up and restoring music to a computer.
MP3 files:
Yes, this can be done using transferring all license files to a designated folder on the additional computer via email, on CD, direct data cable or through a shared network.
Please remember that is illegal to share music files purchased under copyright. Abuse of this law means that the artists, labels and music industry do not receive compensation for the work they have produced, and this may impact on their ability to continue to produce music in the future.
Quality of music downloads
What are the music file formats available on TradTunes?
Music downloads that you purchase from Tradtunes.com are 128Kbps MP3 and Windows Media Audio (WMA) files. The type of music file available is determined by the record company of the artist.
Sample music downloads that are available on TradTunes are 64KBps files. These are lower quality because they are free and are made available solely to provide a brief preview of the track.
What are the differences between music file formats available on TradTunes?
The MP3 format is playable on virtually all computers and digital music players allowing MP3 playback, including Apple's IPOD.
The WMA format is playable only on computers and digital music players allowing the WMA format. This does not include Apple's IPOD. This format allows record companies to protect their music by using Digital Rights Management (DRM) encryption, limiting the number of times that the music can be copied.
Please remember that is illegal to share music files purchased under copyright. Abuse of this law means that the artists, labels and music industry do not receive compensation for the work they have produced, and this may impact on their ability to continue to produce music in the future.
What version of Windows Media Player do I need to play WMA files?
You require Windows Media 7 or above to play WMA tracks purchased from TradTunes.
Purchase credits
In order to use your credit or debit card to buy tracks, you must meet or exceed the minimum purchase value, which is £5 if using a credit card, and £10 if using a debit card. Using our credit system, you purchase credit up front which you can then use to buy music tracks whenever you want to.
How does the purchase credits system work?
The purchase credits system operates like a banking system. You purchase credits in £10 blocks. You can offset the value of the purchases that you buy against the credits that you have assigned to you.
There are a number of advantages of using credits:
• It allows you to buy individual tracks whenever you like, as there is no minimum purchase value when using credits.
• It allows you to take advantage of special offers that TradTunes offers.
You must be registered and logged in to purchase credits. Once logged in you will see your current credit level displayed in the left hand column, and links to take you straight to the credit purchase page.
If you have forgotten your password, please enter below the Email address that you used when you first registered with TradTunes, and click on the "Mail me" button.
TradTunes has endevoured to carefully check and supply audio tracks at the very best quality for your listening pleasure. If in the unlikely
event that you cannot play a downloaded audio track from TradTunes due to a faulty or corrupted audio file,
then please contact faults@tradtunes.com and attach the audio track(s) for our investigation. If TradTunes finds that the audio track is faulty due to a
genuine fault then we will resend you a fault free working audio track replacement. Once Purchased, a music track cannot be returned unless faulty.
